Staying secure online

data

Criminals are increasingly using technology and the internet to steal information.

Cyber crime is now the one of leading crimes with billions of pounds lost every year to cyber criminals.

Take action to ensure your security.

How we keep your information secure

Your security is our priority and here are some of the steps we take to keep you secure.
We use the latest technology and standards to ensure your data is kept secure. This includes encryption of communications and data.
We only hold necessary data
We give you tools personal to you so only you can log in to your account. These include your password, Personal Access Number (PAN) and security questions. It is important to keep these safe.
We’ll automatically log you out when have been active for 5 minutes
We verify all communication with you before giving access to account.
data

How to keep yourself secure

Passwords and security information

Never share your password and Personal Access Number (PAN) or any other security information with anyone. Do not give someone you don't know access to your computer or mobile device where your details are stored. We will never ask for you for your password or your PAN.

Keep your devices safe

Log out at the end of each session and do not leave your computer, tablet or mobile unattended while you are logged in. Protect your computer tablet or phone from viruses and malware using the antivirus. Carry out regular internet security checks and software updates